Business services are the various non-financial services that help maintain a business. They are also known as support services.
These services include consulting, logistics (including travel and facilities management), security, waste handling, staffing, and administration. Most businesses require at least one of these services to operate. The industry is growing due to a number of factors. This includes increasing consolidation among large players, new technology enabling low-cost models and globalization opening markets to a broader range of companies.
Some common examples of business services include a graphics design firm that produces logos, packaging, publications, and web graphics for other businesses. Utility services such as a solar panel installer that charges commercial clients based on their power consumption. Event services such as a trade show or conference for business professionals. Food services that cater to business customers. Marketing services including advertising, promotion and sales outsourcing.
The qualifications for a job in this industry vary depending on the type of role and industry. For example, an entry-level position in shipping or janitorial services requires a high school diploma, computer skills and a strong work ethic. A career in consulting or information technology requires a bachelor’s degree in the specific field. In a client-facing role, interpersonal skills and previous customer service or sales experience are important.
Those working in this sector must be able to meet rapidly changing needs and deliver value to end customers. To succeed, they must focus on delivering high quality, scalable services that meet evolving regulatory and environmental standards. E78 helps clients build a competitive advantage by providing data analytics, operational optimization, and tech-integrated strategies that enable them to create value, exceed customer expectations, and secure long-term success.