Business services are the intangible services that act as backbone to a company or organisation. They include the likes of banking, IT and insurance services. They also involve the likes of logistics and waste management services. These are provided by companies that offer them to their clients and customers as part of their portfolio.

A company that provides IT service, for instance, helps clients set up networks and provide IT support. They also provide software for storing and organizing data. They may also help with the design of websites and other IT related work.

In comparison to physical products, a business service is intangible and cannot be stored like inventory. In addition, the production of a service takes place at the same time as its consumption. This makes it difficult for the service provider to predict its demands.

For example, if an architectural firm’s client doesn’t explain the purpose of a new building well, it can affect the entire facility’s design and construction process. Similarly, if a customer dithers at a fast-food counter, it can make the service slower for everyone behind him.

Those looking to get into the business services industry should be prepared for an intensely competitive job market. They should also be able to handle the stress that comes with these roles, according to Spinelli. This includes being able to meet high customer expectations and working in a high-pressure environment. The good news is that it can lead to a lucrative career path.